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Products by Otrs Sorted by Most Security Vulnerabilities since 2018
By the Year
In 2026 there have been 16 vulnerabilities in Otrs with an average score of 6.2 out of ten. Last year, in 2025 Otrs had 7 security vulnerabilities published. That is, 9 more vulnerabilities have already been reported in 2026 as compared to last year. Last year, the average CVE base score was greater by 0.33
| Year | Vulnerabilities | Average Score |
|---|---|---|
| 2026 | 16 | 6.17 |
| 2025 | 7 | 6.50 |
| 2024 | 8 | 7.32 |
| 2023 | 12 | 6.77 |
| 2022 | 14 | 6.06 |
| 2021 | 20 | 5.46 |
| 2020 | 18 | 5.22 |
| 2019 | 13 | 5.44 |
| 2018 | 8 | 5.38 |
It may take a day or so for new Otrs vulnerabilities to show up in the stats or in the list of recent security vulnerabilities. Additionally vulnerabilities may be tagged under a different product or component name.
Recent Otrs Security Vulnerabilities
| CVE | Date | Vulnerability | Products |
|---|---|---|---|
| CVE-2026-93582 | Oct 12, 2026 |
OTRS CE 6.x HTTP Basic Auth Module Bypass via HTTP_REMOTE_USERThe HTTP Basic Authentication modules in ((OTRS)) Community Edition 6 and prior accept the authenticated username from either the REMOTE_USER or HTTP_REMOTE_USER environment variable. In CGI and mod_perl based deployments, HTTP request headers may be mapped to corresponding HTTP_* environment variables. As a result, an unauthenticated remote attacker can supply a crafted Remote-User request header which is exposed to the application as HTTP_REMOTE_USER. When HTTP Basic Authentication is configured as the authentication backend, OTRS trusts this value as an already authenticated username and does not perform an additional password verification. An attacker may therefore authenticate through the Generic Interface as an existing agent or customer user without knowing the corresponding credentials. The resulting privileges depend on the account being impersonated. Successful exploitation may allow access to confidential information and modification of data or configuration with the permissions of the affected user. Exploitation requires HTTP Basic Authentication to be configured as an authentication backend and a web server environment in which attacker-controlled HTTP headers are exposed through the corresponding HTTP_* environment variables. OTRS 7 and later are not affected by this attack vector due to the use of Mojolicious/Hypnotoad and does not expose arbitrary request headers through %ENV in the manner required for exploitation. The supported REMOTE_USER mechanism additionally requires validation through the configured SSO shared secret. The unused HTTP_REMOTE_USER fallback has nevertheless been removed as a security-hardening measure. Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2026-93581 | Oct 12, 2026 |
OTRS 7.0-2026.6 CSV Formula Injection (Affected before 2026.7.X)User-controlled values are not sufficiently neutralized when included in CSV exports. Values originating from user input, including data submitted by authenticated users or received through external communication channels such as email, may be stored in fields that are later included in CSV exports. An attacker can therefore inject values beginning with spreadsheet formula characters such as =, +, -, or @. An attacker does not necessarily require an authenticated account if the affected field can be populated through an external input channel such as incoming email. When an affected CSV file is opened in spreadsheet software, the application may interpret these values as formulas instead of plain text. Depending on the spreadsheet application and its security configuration, a malicious formula may cause unintended actions, disclose information, or invoke external functionality. Exploitation may require the user opening the exported CSV file to confirm one or more security warning dialogs. The vulnerability does not execute code on the OTRS server; any additional impact occurs in the spreadsheet application used to process the exported file. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2026-78358 | Oct 12, 2026 |
OTRS CSRF: Unprotected Admin Actions Delete DBUpdate Logs (pre-2026.7)Several administrative actions do not sufficiently validate whether a request was intentionally initiated by the authenticated user. In particular, the DBUpdateLogCleanUp action can be triggered through a GET request without validating a ChallengeToken. An unauthenticated remote attacker can therefore cause the browser of an authenticated administrator to execute the cleanup action by embedding a crafted request in a malicious web page. Successful exploitation can delete existing DBUpdate log entries. This may reduce the availability of diagnostic and historical information used for troubleshooting and auditing. The impact is limited to DBUpdate log entries that exist at the time the forged request is processed. Additional administrative endpoints were identified that do not validate a ChallengeToken. Some of these endpoints can trigger administrative actions such as deploying or synchronizing already existing configuration. They do not allow an attacker to introduce arbitrary new configuration through the CSRF request itself. Export and read-only endpoints were also identified without ChallengeToken validation. While these endpoints may be triggered through a forged cross-site request, the response content remains subject to the browser's same-origin restrictions and is not automatically exposed to the attacker. Therefore, no direct confidentiality impact has been demonstrated for these endpoints. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2026-78357 | Oct 12, 2026 |
OTRS Token Violation: JWTs Stay Valid After Deactivation <2026.7Previously issued authentication tokens are not immediately invalidated when an OTRS agent or customer user account is deactivated or its password is changed. As a result, an existing JWT may remain valid until its regular expiration time, which can be approximately 16 hours. An attacker who has previously obtained a valid authentication token can therefore continue to access OTRS with the privileges of the affected agent or customer user even after the corresponding account has been deactivated or the user's password has been changed. The vulnerability does not allow an attacker to obtain authentication tokens by itself. Exploitation requires possession of a previously issued and still valid token. The actual impact depends on the privileges associated with the compromised token. Customer user tokens are limited to the permissions of the affected customer account, while agent tokens may provide access to broader ticket, customer, or administrative functionality depending on the assigned permissions. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X |
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| CVE-2026-78356 | Oct 12, 2026 |
OTRS Agent Frontend Config Endpoint Unauth Access (v8.0.x-2026.6.x)The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The exposed information may include configured frontend routes and their associated authorization groups, authentication configuration, enabled product features, third-party integration settings, and other implementation details. The exposed configuration does not directly contain user credentials or provide unauthorized modification of the OTRS configuration. However, the disclosed information may assist an attacker in fingerprinting the affected OTRS installation and identifying enabled functionality or security-relevant configuration that could be used to prepare further attacks. This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X |
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| CVE-2026-78355 | Oct 12, 2026 |
OTRS SendSupportBundle Path Traversal Affects 7.02026.6A path traversal vulnerability in the OTRS SendSupportBundle functionality allows an authenticated administrator to reference file paths outside the intended directory. This may allow files accessible to the OTRS application process to be deleted. The vulnerability does not bypass operating system file permissions. On OTRS versions prior to OTRS 7, the effective permissions of the web server process are relevant. Starting with OTRS 7, access is limited by the permissions of the dedicated OTRS user. Files with overly permissive ownership or file system permissions may therefore also be affected. The affected functionality may additionally attempt to include controlled files in a support bundle. However, support bundles are sent to a predefined OTRS support address, and direct disclosure of arbitrary files to the attacker has not been demonstrated. An attacker therefore requires valid administrative access to exploit the vulnerable functionality. The primary demonstrated impact is the deletion of files outside the intended directory within the effective permissions of the OTRS application process. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2026-48212 | Oct 12, 2026 |
OTRS Custom Page XSS arbitrary JS injection (2026.6)An OTRS administrator can enter arbitrary JavaScript into the content of an OTRS Custom Page, which is stored by the application and subsequently executed in the browser of users accessing that page. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X |
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| CVE-2026-48211 | Oct 12, 2026 |
OTRS AdminImportExport::TemplateDelete CSRF before 2026.7An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2026-48187 | Jun 01, 2026 |
OTRS Mail Backend Resource Exhaustion (2026.3)An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2026-48188 | Jun 01, 2026 |
OTRS CE <=2026.3 SQLi Database Layer (NO_BACKSLASH_ESCAPES)An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2026-48189 | Jun 01, 2026 |
OTRS Insecure Customer Backend Input Validation (7.0-2026.3)An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X |
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| CVE-2026-48190 | Jun 01, 2026 |
OTRS External Interface CI Info Disclosure before 2026.4An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X |
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| CVE-2026-48191 | Jun 01, 2026 |
OTRS STORM: Access Control Issue Exposes CIs pre-2026.4An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search Article Meta Filters modules allows gaining knowledge about number of affected CIs, SLA and services without gaining access to them. This issue affects OTRS with STORM modules: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X |
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| CVE-2026-48208 | Jun 01, 2026 |
OTRS SVG Denial of Service via Ticket Article Rendering before 2026.4.XAn improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2026-48209 | Jun 01, 2026 |
OTRS 7.0.x XSS via Ticket Action URL Reflected on Authenticated AgentAn improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2026-6060 | Apr 20, 2026 |
OTRS SQL Box DoS: Uncontrolled Resource by <2026.3A vulnerability in the SQL Box in the admin interface of OTRS leads to an uncontrolled resource consumption leading to a DoS against the webserver. will be killed by the systemThis issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.3.X |
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| CVE-2025-24391 | Jul 14, 2025 |
OTRS External Interface user enumeration via HTTP codesA vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X |
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| CVE-2025-24388 | Jun 16, 2025 |
OTRS (<8) Admin/Agent Param Injection (Auth)A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2025-24387 | Mar 10, 2025 |
OTRS Session Hijack via Missing Secure Cookie (v7.0-2025.x)A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.x |
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| CVE-2024-43445 | Jan 27, 2025 |
OTRS X-Content-Type-Options Header Missing Vulnerable in OTRS 68, 20232024A vulnerability exists in OTRS and ((OTRS Community Edition)) that fail to set the HTTP response header X-Content-Type-Options to nosniff. An attacker could exploit this vulnerability by uploading or inserting content that would be treated as a different MIME type than intended. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2024-43446 | Jan 27, 2025 |
OTRS Generic Interface Privilege Escalation (RO-permission)An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2025-24389 | Jan 27, 2025 |
OTRS <=8.0.x Sensitive Data Leakage via Log & Email (Component: System Logs)Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2025-24390 | Jan 27, 2025 |
OTRS Session Hijacking via Missing Secure/HttpOnly Cookie Flags in 7.02024A vulnerability in OTRS Application Server and reverse proxy settings allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X |
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| CVE-2024-43442 | Aug 26, 2024 |
OTRS 7.x-8.x XSS in System Config (admin) CVE-2024-43442Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2024-43444 | Aug 26, 2024 |
OTRS 6.0.x-8.0.x Plain Text Password Exposure in Admin Log (debug enabled)Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected |
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| CVE-2024-23794 | Jul 15, 2024 |
OTRS 8.0/2023: Priv Escal via Inline Editing (ReadOnly Agent)An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: * 8.0.X * 2023.X * from 2024.X through 2024.4.x |
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| CVE-2024-6540 | Jul 15, 2024 |
OTRS 8/2023/4.x Improper Export Filtering (TicketSearchLegacyEngine)Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x |
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| CVE-2024-23793 | Jun 06, 2024 |
OTRS File Upload Path Traversal before 7.0.49, 8.x, 2023.x, 2024.3.2, 6.0.34 (CE)The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. |
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| CVE-2024-23790 | Jan 29, 2024 |
OTRS Avatar Upload Input Validation Flaw (7.07.0.48, 8.08.0.37)Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1. |
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| CVE-2024-23791 | Jan 29, 2024 |
OTRS 7-8.x Vulnerability: Log Debug Info Exposes Sensitive ArticlesInsertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1. |
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| CVE-2024-23792 | Jan 29, 2024 |
OTRS Ticket Comment Attachment Impersonation (CVE-2024-23792)When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1. |
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| CVE-2023-6254 | Nov 27, 2023 |
OTRS 8.0 Plain Text Passwords Leak via AgentInterface & ExternalInterface (pre8.0.37)A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37. |
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| CVE-2023-5422 | Oct 16, 2023 |
OTRS SSL Cert Validation Failure in Mail (<=8.0.37, 7.0.47)The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate satisfies all necessary security requirements. This could allow an attacker to use an invalid certificate to claim to be a trusted host, use expired certificates, or conduct other attacks that could be detected if the certificate is properly validated. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34. |
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| CVE-2023-5421 | Oct 16, 2023 |
OTRS 7.0.47/8.0.37/6.0.34: XSS via CustomerID FieldAn attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34. |
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| CVE-2023-38059 | Oct 16, 2023 |
OTRS Remote IP Leak via External Images before 7.0.47/8.0.37/6.0.34The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34. |
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| CVE-2023-38057 | Jul 24, 2023 |
OTRS Survey <7.0.32 / <8.0.13 XSS via unvalidated JS inputAn improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22. |
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| CVE-2023-38060 | Jul 24, 2023 |
OTRS <=7.0.44 / <=8.0.34 Host Header Injection in Generic Interface ContentTypeImproper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment. This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. |
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| CVE-2023-38058 | Jul 24, 2023 |
OTRS 8.0.X Improper Privilege Check in Ticket Move Action before 8.0.35An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35. |
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| CVE-2023-38056 | Jul 24, 2023 |
OTRS <7.0.45, <8.0.35 Unauthorized Local Exec via SchedulerCronTaskModuleImproper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. |
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| CVE-2023-2534 | May 08, 2023 |
Improper Authorization in OTRS 8 Websocket API (before 8.0.32)Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32. |
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| CVE-2018-17883 | Apr 16, 2023 |
OTRS 6.0.x <6.0.12 Remote XSS via Malicious Email LinkAn issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS. |
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| CVE-2023-1250 | Mar 20, 2023 |
OTRS ACL input validation local code exec v7.0<7.0.42, v8.0<8.0.31, v6.0.16.0.34Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. |
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| CVE-2023-1248 | Mar 20, 2023 |
OTRS Ticket Actions XSS 7.0 before 7.0.42 / 6.0.1-6.0.34Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. |
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| CVE-2022-4427 | Dec 19, 2022 |
OTRS TicketSearch WS SQLI (6.0.1-6.0.34; 7.0.1-7.0.40; 8.0.1-8.0.28)Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. |
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| CVE-2022-39052 | Oct 17, 2022 |
MS Outlook DoS via crafted To header in emailAn external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system |
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| CVE-2022-3501 | Oct 17, 2022 |
Access Control Defect: Article Template Contents Exposed via Agents without PermissionsArticle template contents with sensitive data could be accessed from agents without permissions. |
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| CVE-2022-39050 | Sep 05, 2022 |
OTRS Stored XSS via Customer URL in Admin SessionAn attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap |
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| CVE-2022-39051 | Sep 05, 2022 |
Template Toolkit Exec via Unverified 3rd Party Perl PackageAttacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package |
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| CVE-2022-39049 | Sep 05, 2022 |
OTRS Admin URL Manipulation Enables JavaScript XSSAn attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. |
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| CVE-2022-32741 | Jun 13, 2022 |
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password featureAttacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time. |
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