zohocorp manageengine-servicedesk-plus CVE-2021-44077 vulnerability in Zoho Corp Products
Published on November 29, 2021

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

NVD

Known Exploited Vulnerability

This Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability is part of CISA's list of Known Exploited Vulnerabilities. Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution.

The following remediation steps are recommended / required by December 15, 2021: Apply updates per vendor instructions.

Vulnerability Analysis

CVE-2021-44077 can be exploited with network access, and does not require authorization privileges or user interaction. This vulnerability is considered to have a low attack complexity. This vulnerability is known to be actively exploited by threat actors in an automatable fashion. The potential impact of an exploit of this vulnerability is considered to be critical as this vulnerability has a high impact to the confidentiality, integrity and availability of this component.

Attack Vector:
NETWORK
Attack Complexity:
LOW
Privileges Required:
NONE
User Interaction:
NONE
Scope:
UNCHANGED
Confidentiality Impact:
HIGH
Integrity Impact:
HIGH
Availability Impact:
HIGH

Weakness Type

Missing Authentication for Critical Function

The software does not perform any authentication for functionality that requires a provable user identity or consumes a significant amount of resources.


Products Associated with CVE-2021-44077

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Exploit Probability

EPSS
94.30%
Percentile
99.94%

EPSS (Exploit Prediction Scoring System) scores estimate the probability that a vulnerability will be exploited in the wild within the next 30 days. The percentile shows you how this score compares to all other vulnerabilities.