CVE-2026-20172: Authenticated File Upload in Cisco ECE Lite Agent allows XSS
CVE-2026-20172 Published on May 6, 2026
Cisco Enterprise Chat and Email Lite Agent File Upload Vulnerability
A vulnerability in the Lite Agent feature of Cisco Enterprise Chat and Email (ECE) could allow an authenticated, remote attacker to conduct browser-based attacks. To exploit this vulnerability, the attacker must have valid credentials for a user account with at least the role of Agent.
This vulnerability is due to inadequate validation of file contents during file upload operations. An attacker could exploit this vulnerability by uploading a file that contains malicious scripts or HTML code, which the application could make available to other users to access. A successful exploit could allow the attacker to execute the contents of that file in the browser of a user and conduct browser-based attacks.
Vulnerability Analysis
CVE-2026-20172 is exploitable with network access, and requires small amount of user privileges. This vulnerability is considered to have a low attack complexity. The potential impact of an exploit of this vulnerability is considered to have no impact on confidentiality, with no impact on integrity, and no impact on availability.
Weakness Type
Reliance on File Name or Extension of Externally-Supplied File
The software allows a file to be uploaded, but it relies on the file name or extension of the file to determine the appropriate behaviors. This could be used by attackers to cause the file to be misclassified and processed in a dangerous fashion. An application might use the file name or extension of of a user-supplied file to determine the proper course of action, such as selecting the correct process to which control should be passed, deciding what data should be made available, or what resources should be allocated. If the attacker can cause the code to misclassify the supplied file, then the wrong action could occur. For example, an attacker could supply a file that ends in a ".php.gif" extension that appears to be a GIF image, but would be processed as PHP code. In extreme cases, code execution is possible, but the attacker could also cause exhaustion of resources, denial of service, exposure of debug or system data (including application source code), or being bound to a particular server side process. This weakness may be due to a vulnerability in any of the technologies used by the web and application servers, due to misconfiguration, or resultant from another flaw in the application itself.
Affected Versions
Cisco Enterprise Chat and Email:- Version 11.6(1)_ES3 is affected.
- Version 11.6(1)_ES4 is affected.
- Version 12.0(1)_ES6 is affected.
- Version 11.6(1)_ES8 is affected.
- Version 12.0(1)_ES5a is affected.
- Version 11.6(1)_ES9 is affected.
- Version 12.0(1)_ES6_ET1 is affected.
- Version 11.6(1)_ES6 is affected.
- Version 11.6(1)_ES5 is affected.
- Version 12.5(1)_ET1 is affected.
- Version 12.5(1) is affected.
- Version 12.5(1)_ES3_ET1 is affected.
- Version 12.0(1)_ES3 is affected.
- Version 11.6(1)_ES11 is affected.
- Version 12.0(1)_ES4 is affected.
- Version 12.0(1)_ES5 is affected.
- Version 11.6(1)_ES2 is affected.
- Version 11.6(1)_ES9a is affected.
- Version 11.6(1)_ES10 is affected.
- Version 12.0(1)_ES1 is affected.
- Version 12.0(1) is affected.
- Version 12.5(1)_ES3 is affected.
- Version 12.6(1) is affected.
- Version 11.5(1) is affected.
- Version 12.0(1)_ES2 is affected.
- Version 11.6(1)_ES7 is affected.
- Version 12.5(1)_ES2 is affected.
- Version 12.6(1)_ET1 is affected.
- Version 11.6(1) is affected.
- Version 12.5(1)_ES1 is affected.
- Version 12.6(1)_ET2 is affected.
- Version 12.5(1)_ES3_ET2 is affected.
- Version 12.0(1)_ES6_ET2 is affected.
- Version 12.6(1)_ES1 is affected.
- Version 12.5(1)_ES4 is affected.
- Version 11.6(1)_ES12 is affected.
- Version 12.6(1)_ET3 is affected.
- Version 12.5(1)_ES4_ET1 is affected.
- Version 12.0(1)_ES6_ET3 is affected.
- Version 12.6(1)_ES1_ET1 is affected.
- Version 12.6(1)_ES2 is affected.
- Version 12.6_ES2_ET1 is affected.
- Version 12.5(1)_ES5 is affected.
- Version 12.6_ES2_ET2 is affected.
- Version 12.0(1)_ES7 is affected.
- Version 12.6_ES2_ET3 is affected.
- Version 12.0(1)_ES7_ET1 is affected.
- Version 12.5(1)_ES5_ET1 is affected.
- Version 12.6_ES2_ET4 is affected.
- Version 12.6(1)_ES3 is affected.
- Version 11.6(1)_ES12_ET1 is affected.
- Version 12.6_ES3_ET1 is affected.
- Version 12.5(1)_ES6 is affected.
- Version 12.6_ES3_ET2 is affected.
- Version 12.6(1)_ES4 is affected.
- Version 12.5(1)_ES7 is affected.
- Version 12.6(1)_ES4_ET1 is affected.
- Version 12.6(1)_ES5 is affected.
- Version 12.6(1)_ES5_ET1 is affected.
- Version 12.6(1)_ES5_ET2 is affected.
- Version 12.6(1)_ES6 is affected.
- Version 12.6(1)_ES6_ET1 is affected.
- Version 12.5(1)_ES8 is affected.
- Version 12.6(1)_ES6_ET2 is affected.
- Version 12.6(1)_ES7 is affected.
- Version 12.6(1)_ES8 is affected.
- Version 12.6(1)_ES4_ET2 is affected.
- Version 12.6(1)_ES3_ET3 is affected.
- Version 12.6(1)_ES2_ET5 is affected.
- Version 12.6(1)_ES1_ET2 is affected.
- Version 12.6(1)_ES8_ET1 is affected.
- Version 12.6(1)_ES7_ET1 is affected.
- Version 12.6(1)_ES6_ET3 is affected.
- Version 12.6(1)_ES5_ET3 is affected.
- Version 12.5(1)_ES8_ET1 is affected.
- Version 12.5(1)_ES3_ET3 is affected.
- Version 12.5(1)_ES5_ET2 is affected.
- Version 12.5(1)_ES6_ET1 is affected.
- Version 12.5(1)_ES4_ET2 is affected.
- Version 12.5(1)_ES7_ET1 is affected.
- Version 12.6(1)_ES8_ET2 is affected.
- Version 12.6(1)_ES9 is affected.
- Version 12.6(1)_ES9_ET1 is affected.
- Version 12.5(1)_ES9 is affected.
- Version 12.6(1)_ES9_ET2 is affected.
- Version 12.6(1)_ES9_ET3 is affected.
- Version 12.6(1)_ES10 is affected.
- Version 12.6(1)_ES10_ET1 is affected.
- Version 15.0(1) is affected.
- Version 12.6(1)_ES11 is affected.
- Version 15.0(1)_ET1 is affected.
- Version 15.0(1)ES202508 is affected.
- Version 12.6(1)_ES11_ET1 is affected.
- Version 12.6(1)_ES11_ET2 is affected.
- Version 12.6(1)_ES12 is affected.
- Version 15.0(1)ES202511 is affected.
- Version 12.6(1)_ES12_ET1 is affected.
- Version 15.0(1)ES202511_ET1 is affected.
- Version 12.5(1)_ES10 is affected.
Exploit Probability
EPSS (Exploit Prediction Scoring System) scores estimate the probability that a vulnerability will be exploited in the wild within the next 30 days. The percentile shows you how this score compares to all other vulnerabilities.