SolarWinds Web Help Desk AjaxProxy Deserialization RCE (Patch Bypass)
CVE-2025-26399 Published on September 23, 2025

SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability
SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.

NVD

Vulnerability Analysis

CVE-2025-26399 can be exploited with network access, and does not require authorization privileges or user interaction. This vulnerability is considered to have a low attack complexity. An automatable proof of concept (POC) exploit exists. The potential impact of an exploit of this vulnerability is considered to be critical as this vulnerability has a high impact to the confidentiality, integrity and availability of this component.

Attack Vector:
NETWORK
Attack Complexity:
LOW
Privileges Required:
NONE
User Interaction:
NONE
Scope:
UNCHANGED
Confidentiality Impact:
HIGH
Integrity Impact:
HIGH
Availability Impact:
HIGH

Weakness Type

What is a Marshaling, Unmarshaling Vulnerability?

The application deserializes untrusted data without sufficiently verifying that the resulting data will be valid.

CVE-2025-26399 has been classified to as a Marshaling, Unmarshaling vulnerability or weakness.


Products Associated with CVE-2025-26399

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Affected Versions

SolarWinds Web Help Desk Version 12.8.7 and below is affected by CVE-2025-26399

Exploit Probability

EPSS
16.91%
Percentile
94.83%

EPSS (Exploit Prediction Scoring System) scores estimate the probability that a vulnerability will be exploited in the wild within the next 30 days. The percentile shows you how this score compares to all other vulnerabilities.