Cisco Unified CCX Web UI Directory Traversal (CVE-2025-20374)
CVE-2025-20374 Published on November 5, 2025

Cisco Unified Contact Center Express Arbitrary File Download Vulnerability
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.

NVD

Vulnerability Analysis

CVE-2025-20374 is exploitable with network access, and requires user privileges. This vulnerability is considered to have a low attack complexity. The potential impact of an exploit of this vulnerability is considered to have a high impact on confidentiality, with no impact on integrity and availability.

Attack Vector:
NETWORK
Attack Complexity:
LOW
Privileges Required:
HIGH
User Interaction:
NONE
Scope:
UNCHANGED
Confidentiality Impact:
HIGH
Integrity Impact:
NONE
Availability Impact:
NONE

Weakness Type

What is a Directory traversal Vulnerability?

The software uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the software does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory.

CVE-2025-20374 has been classified to as a Directory traversal vulnerability or weakness.


Products Associated with CVE-2025-20374

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Cisco Unified Contact Center Express
 

Affected Versions

Cisco Unified Contact Center Express:

Exploit Probability

EPSS
0.27%
Percentile
50.07%

EPSS (Exploit Prediction Scoring System) scores estimate the probability that a vulnerability will be exploited in the wild within the next 30 days. The percentile shows you how this score compares to all other vulnerabilities.