SolarWinds Web Help Desk Hardcoded Crypto Key Allows Sensitive Data Disclosure
CVE-2024-28989 Published on February 11, 2025

SolarWinds Web Help Desk Cryptographic Key Management Vulnerability
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.

NVD

Vulnerability Analysis

CVE-2024-28989 can be exploited with local system access, and requires small amount of user privileges. This vulnerability is considered to have a low attack complexity. The potential impact of an exploit of this vulnerability is considered to have a high impact on confidentiality, with no impact on integrity and availability.

Attack Vector:
LOCAL
Attack Complexity:
LOW
Privileges Required:
LOW
User Interaction:
NONE
Scope:
UNCHANGED
Confidentiality Impact:
HIGH
Integrity Impact:
NONE
Availability Impact:
NONE

Weakness Type

Use of Hard-coded Cryptographic Key

The use of a hard-coded cryptographic key significantly increases the possibility that encrypted data may be recovered.


Products Associated with CVE-2024-28989

You can be notified by email with stack.watch whenever vulnerabilities like CVE-2024-28989 are published in SolarWinds Web Help Desk:

 

Affected Versions

SolarWinds Web Help Desk Version 12.8.4 and previous versions is affected by CVE-2024-28989

Exploit Probability

EPSS
0.06%
Percentile
19.30%

EPSS (Exploit Prediction Scoring System) scores estimate the probability that a vulnerability will be exploited in the wild within the next 30 days. The percentile shows you how this score compares to all other vulnerabilities.