solarwinds web-help-desk CVE-2024-28987 is a vulnerability in SolarWinds Web Help Desk
Published on August 21, 2024

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

Vendor Advisory NVD

Known Exploited Vulnerability

This SolarWinds Web Help Desk Hardcoded Credential Vulnerability is part of CISA's list of Known Exploited Vulnerabilities. SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.

The following remediation steps are recommended / required by November 5, 2024: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Vulnerability Analysis

CVE-2024-28987 can be exploited with network access, and does not require authorization privileges or user interaction. This vulnerability is considered to have a low attack complexity. It has the highest possible exploitability rating (3.9). The potential impact of an exploit of this vulnerability is considered to have a high impact on confidentiality and integrity, and no impact on availability.


Products Associated with CVE-2024-28987

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What versions of Web Help Desk are vulnerable to CVE-2024-28987?