SolarWinds Web Help Desk Java Deserialization RCE
CVE-2024-28986 Published on August 13, 2024
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.
While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.
However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Known Exploited Vulnerability
This SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability is part of CISA's list of Known Exploited Vulnerabilities. SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.
The following remediation steps are recommended / required by September 5, 2024: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Vulnerability Analysis
CVE-2024-28986 is exploitable with network access, and does not require authorization privileges or user interaction. This vulnerability is considered to have a low attack complexity. This vulnerability is known to be actively exploited by threat actors in an automatable fashion. The potential impact of an exploit of this vulnerability is considered to be critical as this vulnerability has a high impact to the confidentiality, integrity and availability of this component.
Weakness Type
What is a Marshaling, Unmarshaling Vulnerability?
The application deserializes untrusted data without sufficiently verifying that the resulting data will be valid.
CVE-2024-28986 has been classified to as a Marshaling, Unmarshaling vulnerability or weakness.
Products Associated with CVE-2024-28986
You can be notified by email with stack.watch whenever vulnerabilities like CVE-2024-28986 are published in these products:
Affected Versions
SolarWinds Web Help Desk:- Version previous versions, <= 12.8.3 is affected.
- Before and including 12.8.3 is affected.
Exploit Probability
EPSS (Exploit Prediction Scoring System) scores estimate the probability that a vulnerability will be exploited in the wild within the next 30 days. The percentile shows you how this score compares to all other vulnerabilities.